Privacy Policy

1. Who We Are

SPMU by Anett
Address: Bourne, Lincolnshire
Email: spmubyanett@gmail.com
Phone: +447775567118

For data protection purposes, SPMU by Anett is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Your name, email address, phone number, and contact details.

• Appointment Data: Booking details, consultation notes, and service preferences.

• Communications Data: Messages or inquiries you send via our website, social media, or email.

• Technical Data: IP address, browser type, device information, and cookies that help us improve our website.

• Marketing Preferences: Your consent choices for receiving updates, offers, or newsletters.

We do not collect or store sensitive financial information (such as payment card details) through our website.

3. How We Use Your Personal Data

We use your information to:

• Respond to enquiries and manage bookings

• Provide treatments and aftercare advice

• Send confirmations, reminders, or updates about your appointments

• Improve our services and website performance

• Comply with legal or regulatory obligations

We only process your personal data where we have a lawful basis, such as:

• Consent (when you agree to marketing updates or provide information voluntarily)

• Contract (to deliver a service you’ve booked)

• Legal obligation (to maintain records or comply with tax/regulatory requirements)

• Legitimate interest (to improve our services or respond to queries)

4. Data Sharing

We do not sell or rent your personal data.
We may share limited information only with:

• Professional service providers (such as booking systems, website hosting, or email platforms)

• Legal or regulatory authorities, where required by law

All third parties are required to keep your data secure and only use it for legitimate business purposes.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes it was collected for — typically up to 6 years after your last appointment, to meet legal and insurance obligations.
After this period, your information will be securely deleted or anonymised.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access a copy of your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (“right to be forgotten”)

• Object to or restrict certain types of data processing

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

You can contact the ICO via: https://www.ico.org.uk

7. Cookies

Our website uses cookies to enhance your browsing experience and collect basic analytics.
You can set your browser to refuse some or all cookies, or to alert you when cookies are being used.
For more details, please see our Cookie Policy (if applicable).

8. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
Only authorised personnel have access to personal data, and all data is stored securely.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

SPMU by Anett
Email: spmubyanett@gmail.com
Phone: +447775567118
Address: Bourne, Lincolnshire